You make it work every day. Help us learn how, and what gets in your way.

What it covers

• What is happening
• Why
• What it is not
• Your say
• Questions?

A taste

From [dates], trained observers from [organisation] will watch some normal turnarounds at [ports]. The observers are ramp people like you. They'll note what happens from arrival to pushback: what makes the job harder, what helps, and how the team gets it done.

This comes with the Plan level and above.