Normal Operations Monitoring agreement

What it covers

• 1. Purpose
• 2. Non-jeopardy
• 3. Reporting duties
• 4. Voluntary
• 5. Observers
• 6. What is recorded
• 7. Who sees the data
• 8. Handling companies and client airlines
• 9. Keeping and deleting
• 10. Sharing outside the organisation
• 11. Review

A taste

The programme observes normal work on normal turnarounds to learn how work as done compares with work as imagined, what helps the work go well and what makes it harder, so that the organisation can improve conditions, equipment, procedures and planning.

This comes with the Plan level and above.