Self-service level · what's inside

NOMIC Ramp observer course

All seven modules in one document, to print or save as a PDF for classroom training. The online version, with its exercises, is on the website.

What it covers

Above and below the water line
Where it comes from: LOSA
Work as imagined and work as done
Safety-I and Safety-II
What the organisation gets
Trust is everything
A fly on the wall
You won't see everything
When to step in
The four phases
Threats
Variations
Undesired states
How the team manages them

A taste

Every organisation sees the tip of the iceberg: the irregular load reports, the ground damage, the injuries. Those are rare. Under the water line is everything else: thousands of normal turnarounds where people deal with late freight, missing equipment and changing plans, and still get the aircraft away safely. Most of what decides whether work goes well happens there, and almost nobody records it.

This comes with the Self-service level and Supported membership.

See the Self-service level Open it (signed in)