Seeing what goes right
The original method looks for what makes work harder and how teams manage it. That stays. This module adds the other half: what helps work go well, and the skill people use to make it go well. You record both on every turnaround.
What it covers
- Safety-II in five ideas
- Enablers
- Good practice
- The purpose of a variation
- Avoiding hindsight
- One event, both sides
- Exercise: what kind of code?
A taste
The mirror of threats: things outside the team that make the work easier or more likely to go to plan. Record them when you can see them making a difference, not every time things are simply normal.
This comes with the Self-service level and Supported membership.